Intake & qualify
Capture complaints from call desk or customer portal with asset history and SLA priority.
FIELD SERVICE · AMC · DISPATCH
From first complaint to verified closure, ServiceOrbit gives service teams one operating system for tickets, technicians, parts, contracts and cash.
THE COMPLETE SERVICE LOOP
Capture complaints from call desk or customer portal with asset history and SLA priority.
Assign by skill, territory and workload. Schedule visits with a live field calendar.
Check-in, diagnose, record parts, collect OTP and generate a signed service report.
Convert work into invoice, track payment and automate AMC visits and renewals.
OPERATIONS VISIBILITY
Sites, serial numbers, warranties, contracts and full service history.
Priority rules, technician checklists, estimates and approvals.
Warehouse inventory, consumption, returns and low-stock visibility.
Invoices, collections, ageing and AMC profitability.
READY FOR YOUR SERVICE TEAM
PHP + MySQL, role-based, responsive and ready for your domain.