FIELD SERVICE · AMC · DISPATCH

Keep every service promise in orbit.

From first complaint to verified closure, ServiceOrbit gives service teams one operating system for tickets, technicians, parts, contracts and cash.

✓ SLA control✓ OTP closure✓ AMC renewals
LIVE DISPATCH12 Sep · 10:42
RKAMVS
HQ
18Active
94%On SLA
4.8CSAT
Built forHVACSOLARCCTVELEVATORSAPPLIANCESIT SERVICE

THE COMPLETE SERVICE LOOP

One workflow. No dropped handoffs.

01

Intake & qualify

Capture complaints from call desk or customer portal with asset history and SLA priority.

02

Dispatch intelligently

Assign by skill, territory and workload. Schedule visits with a live field calendar.

03

Fix with proof

Check-in, diagnose, record parts, collect OTP and generate a signed service report.

04

Bill & retain

Convert work into invoice, track payment and automate AMC visits and renewals.

OPERATIONS VISIBILITY

Every decision starts with live context.

Customer & asset 360°

Sites, serial numbers, warranties, contracts and full service history.

SLA & work orders

Priority rules, technician checklists, estimates and approvals.

Parts & van stock

Warehouse inventory, consumption, returns and low-stock visibility.

Revenue & renewals

Invoices, collections, ageing and AMC profitability.

Service performanceLast 30 days
First-time fix86%
SLA achieved94%
AMC visits78%

READY FOR YOUR SERVICE TEAM

Deploy on your own Bluehost account.

PHP + MySQL, role-based, responsive and ready for your domain.

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